Articles


503 valid RCPT command must precede DATA

When sending email, you receive an immediate bounce such as the following: Subject: RE: XXXXXX -...


554 Error

ProblemYou are unable to send SMTP traffic to certain domains and receive the following error...


Account Level Filtering

Account Level Filtering cPanel lets you filter all email for an entire domain. This can be...


Auto Responders

Auto Responders This feature can be configured to automatically send response...


BoxTrapper

BoxTrapper BoxTrapper functions as a spam filter for email addresses. The filter...


Can I change MX record(s) for a domain?

There are couple of scenarios involving MX records. 1. You want all emails for your domain to...


Can I have SPF record for my domain?

For shared hosting, if your domain is hosted on the main server shared IP i.e. you do not have...


E-mail Settings General Note

Information you will need User:     Your e-mail address...


Email Authentication

To combat spam, or unwanted email, cPanel’s email authentication features attempt to provide...


Email Delivery Route

This feature shows the specific path that will be taken by an outgoing message, which can be...


Forwarders

This feature allows a copy of any email sent to one address to be forwarded to another address....


How can I check my email through my web browser (webmail)?

To access webmail goto: http://www.your_domain.com/mail or http://www.your_domain.com/webmailor...


How do I check why my mailbox is taking so much space? How do I remove unwanted emails from it?

You can login to your mailbox (email account) via webmail at this address:...


How do I create an email account?

To create an email account log in to your control panel (http://www.yourdomain.com/cpanel/) and...


How do I create an Email account?

To add a new email address: Enter the email address to be created in the Email field. If...


How do I flush my DNS?

To flush DNS cache in Microsoft Windows:- - Start -> Run / Type run -> type cmd - in...


How do I setup an email auto responder?

1. Login to your control panel (http://www.your_domain.com:2082) 2. Select "Setup...


How do I use webmail?

You can access your webmail by going to http://www.yourdomain.com/webmail or by going into your...


How many emails can I send?

You are allowed to send maximum of 500 emails/hour from your account. This is a safe limit to...


How much email am I allowed to store?

The amount of email you store on your account is counted against your overall storage quota. To...


I am not receiving new emails?

Please login to your control panel (at http://yourdomain/cpanel) and make sure 1) Your email...


I am unable to send and receive email?

If you are unable to both send and receive email, please open a support ticket and provide us...


I am unable to send email and get this error (0x800CCC65) 503 valid RCPT command must precede DATA

'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive...


I am unable to send email to AOL? etc.

If you are on a dedicated server, please make sure that your main IP has a reverse DNS setup. If...


I am unable to send email to yahoo or the emails to yahoo are being delayed?

This is a new feature of yahoo mail. It is using what is called Grey Listing to fight spam. For...


I am unable to send mail through my mail (SMTP) server?


I am unable to send mail through my mail (SMTP) server?

This usually indicates that there is a network problem on your end or your ISP (internet...


I want my emails forwarded without leaving a copy of the email at the forwarding email address on my server ?

If you want your emails to only get forwarded to your forwarder email address and do not want...


I want to use default address (catchall) because I have setup aliases for various companies?

Some users think that by setting up aliases like companyA@yourdomain.com and...


Is my domain open relay?

If you are using a default address to catchall all the invalid and unrouted emails to your...


Is there a mailbox storage limit?

You can define the mailbox storage quota on any mail account via the webmail interface or the...


Manual E-mail Settings NON - SSL SETTINGS

Manual Settings NON - SSL SETTINGS Server Information: Incoming Mail Server: ...


Manual E-mail Settings SSL SETTINGS server SVP1

Manual Settings SSL SETTINGS Server Information: Incoming Mail Server:  svp1.webhostess.co...


MX Entry

This feature allows you to change the domain to which mail is delivered, allowing one domain’s...


My e-mail is going to the bulk or spam folder!

We create an SPF record automatically for all domains that are created on our servers and we...


My ISP blocks port 25 but I want to use SMTP on my hosting server. What other port to use?

You can use smtp port 587. For example in MS Outlook in the advanced settings, change the...


Outlook 2010 Do not delete mail off server

How to configure Outlook to leave mail on the serverMany users would like to leave their e-mail...


Someone using my email (domain) to send bulk mail (spam)? I am getting a lot of returned emails.

This is called "collateral spam" and is mostly used these days by spammers. This is normal....


User Level Filtering

cPanel lets you filter email sent to a specific user’s address. This can be useful for discarding...


Webmail

Webmail allows you to access your email accounts through a web browser such as Firefox,...


What is an email auto responder?

Email auto responders will automatically send a customized auto response (that you compose) to...


What is an Email POP account?


What is an Email POP account?

You configure a "private" email account for one or many users who will be receiving and...


What is Default Address?

The default email address will "catch" any mail that is sent to an invalid email address for...


What is email forwarding?

Email forwarding is a feature, which forwards an email that originated from your domain, to...


What is the maximum size of email I can send/receive?

For our shared/reseller hosting, and users with cpanel on their dedicated, the maximum email...


Why can't I log into my cpanel or webmail?

The control panel runs on port 2082 so if you are behind a firewall or proxy server you might...


Powered by WHMCompleteSolution